This proven method puts customer requests right in your drawer and hotels choose their own revenue.
"We don't need to give away upgrades for free anymore. Now we get paid when upgrading guests.”
No investment needed. No waiting period. No IT integration. It just works instantly.
“The right product, at the right time, at the right price.“
BMR exposes the customer to a package of products and services. The customer engages and makes a request for the package. The hotel decides, based on availability, if the upgrade is accepted.
BMR requests shows pure demand – waiting to be turned into revenue and profit.
Don’t let online travel agents run your business. Hotel guests are your guests. You service the guest and know them better than anyone. The loyalty of the guest should not be left to an OTA.
Getting to know your customers is a journey. You must use every opportunity to interact with your customer and get to know their desires and needs. By using BMR services your customers have an additional channel to express their desires and build a stronger relationship with your hotel.
upgrades your hotel experience
Wake up in a better room, with a view, a balcony or maybe just sleep in and get your breakfast in bed ? Your hotel stay can be about much more than just a bed to sleep in.
BMR lets you choose between packages designed to make your stay unforgettable.
When you make a request for a better room and other nice services, you have the opportunity to boost your stay for a very good price.
Your upgrade must be accepted by the hotel, so it is dependable on the availability of the rooms and services you have requested. But don’t worry – if the upgrade is not accepted your original reservation is still there.